Q.
What does quality mean to you?
A.
I am giving you an example. We all know about Mercedes cars and tractors. But
can we run a Mercedes on a field or a tractor on the road efficiently? The
answer is ‘no’. Tractors are meant to travel on coarse roads and Mercedes on
plain flat roads. Hence quality is very subjective. It is just about
perception. People have to be satisfied with the product that they have got.
This is my perspective of quality.
Q.
What do you have to say about the arrival of foreign companies to India? They
have got technologies that we don’t have.
A. There are many things that we have but they
don’t . It is not good to compare. We have to ourselves fill the gap that is
left between us. One thing that we can do is to learn from them and bring
reforms in ourselves.
Q.
How far do you think new projects like Make in India can go?
A.
This thing depends on us. How passionate we are towards it. In the past we had
started borrowing things from China. Our demands increased and and so did our
dependence on them . It is due to this that we had to launch a project like
this to increase the production in India. If we stop that past trends of
borrowing things from other countries then we can surely see these projects
being successful.
Q.
How can we increase the quality in projects like Make in India?
A.
This can be done through honesty and integrity. We have to follow every specification
that we are instructed to. We don’t have to corrupt it. We have to be
self-disciplined.
Q)
In what ways does India need to work to catch up with the foreign
companies?
A.
We have to get into a structured value
system. Every good company has got a value system associated with it. We have
to create our own principles and stick on it to catch up with them.
Q.
What is your value system ?
A.
I have a value system. I call it RINEW. R which stands for ‘respect for self
and others’ , I for ‘integrity’ , N stands for ‘non discrimination’ , E for
‘excellence’ and W for ‘well being for everyone’.
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